State Farm® Insurance Agent Chad Richards

"Thank you so much Ana, for your patience, dedication, kindness, personality and just doing a professional job with my Home and Auto Insurance switch to State Farm. You are awesome and thank you Chad for taking the time to say hello, happy to be in the State Farm Family….when is the cookout! 😃"

"Leah and Cyndi of Chad Richards, State Farm Insurance, Raleigh, NC, are terrific to work with. They always know what I need before I finish telling them what I think I need, and they answer all my questions immediately and thoroughly. They are the most responsive, efficient, and courteous insurance agents anyone could hope to deal with. Update in October of 2022: Cyndi has just solved a problem given to me by my mortgage company about an extra policy I need for my near-ocean house regarding wind and hail. She knows everything, understands everything, and explains everything better than anyone. She is superb, and I'm sure you will agree if you are lucky enough to have her as your insurance agent. She won't disappoint you."

"Called to file a claim on my windshield and spoke with Lee and I have to say he made it easy and helped so much to set everything up for me to have my windshield replaced!!! Chad Richard's office in raleigh and Clayton have the best agents in North Carolina!!! A++++++××"

"I've had the pleasure of working with this group since my move to NC in 2018. Chad and his staff have always provided prompt and courteous service. Communication has been easy whether going through the website, email or direct phone calls. My interactions have always been handled in a professional, accurate and friendly manner."

"I am so thankful for the representatives in this office and their patience with their clients. I had a situation in which I was in communication with them often and each time I spoke with them, I was treated with immense kindness, respect, and great vibes to say the least. Shout out to Kerry for her understanding and amazing energy. Would recommend them over and over again."

"Cyndi was the Best! I just got a new car and realized that the monthly payment for my new car would be a lot of added expense to my policy. I sent her a quote from a different company and she explained to me the differences in the policies. She also thought of some creative ways to help me save on my monthly payment that would still give me much better coverage than the other company!"

"I have been a customers of Chad Richards State Farm for over 20 + years and I must say the staff is superior! Any time I call or have a question, you can bet they are going to take great care of me and my needs. Team member Cyndi Faison is by far the best. She is always kind, knowledgeable understanding which is important when calling in about any situation. She takes to to explain and answer all questions It always brightens my day and makes me smile when I am lucky enough to have her answer when I call. She is wonderful and I am glad she works for my State Farm Agent.. The entire staff is great. So if you need a Insurance Agent I highly recommend this office and this staff!"

"7 years with this guy and not once have I ever spoken with him. Constant turnover in this office and doesn’t look after your needs. Tried to give the benefit but enough is enough. Tired of funding this guys lifestyle. Looking for a new agent that will look after my needs not his. 😞"

"Working with Dania was great! She answered multiple questions about different issues I needed to address and she has a wonderful disposition! Then she forwarded me over to Terry (sp?) Who helped me with a specific area regarding insurance needs. At the end, I was seriously transferred back to Dania to clarify something I had talked to her about. Great interaction to start out my Monday morning."

"I’ve recently had the pleasure of working with Dania and Adam and I can not recommend better insurance agents, they’re the best! They have been amazing to work with and are friendly, kind and professional. Their service has been timely and consistent upon every request. I am thankful to be a customer at Chad Richards office. I feel valued, respected and I’m looking forward to being a long term customer. Thank you for making insurance easy and simple!"

"It was an absolute pleasure talking with (Tanya ?) Friday after having problems with Ashley in regards to paying my bill. Tried twice with my bank debit card with Ashley and declined both times. She then transferred me to (Tanya ?) at Chad Richard's office and AGAIN was declined twice. Knowing there was almost $2,000 in there, she got the idea to try with the checking account routing, etc number and it went through the first time !!! Thank you all for y'alls patients with me in this. I called State Farm today and got ahold of gem of a lady named Dania. She absolutely made my day. All I needed was a clause in my Liability Section to include the words "PER, or EACH" case for my Solar panel installers, and she knew exactly what I needed. She said she does them all the time."

"Chad and Cindy are the epitome of professionalism and the true art of caring! There are so many options out there within the insurance industry, Chad Richards State Farm shouldn’t be considered a OPTION, but rather a VITAL NECESSITY. I’m proud to be apart of Chad Richards GROUP."